Bancontact Pro top-up solution

How to set up

Integrating Bancontact Pro into a closed-loop system allows your event to move away from cash while keeping transactions lightning-fast. Here’s how you can bridge mobile payments with physical tokens to create a seamless spending experience for your guests.

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Step 1: Choose partner

Partner with a technical provider to link Bancontact Pro’s API with your closed-loop software for seamless credit synchronisation.

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Step 2: Select payment token

Choose the physical or digital format for your visitors to add funds to, such as wristbands, cards, or in-app accounts.

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Step 3: On-site distribution

Hand out the cards or wristbands to guests upon arrival so they can scan QR codes and instantly top up their balance.

How it works

Visitors can instantly top up their wristband, card or account by scanning the QR code featured on the token. This digital link eliminates queues and allows for seamless, contactless spending across the entire event or venue.

Step 1: Scan to top up

The user simply scans the QR code with their Bancontact Pay or bank app to top up their card, wristband, badge or account.

Step 2: instant payments

Your system receives a real-time notification and the credit can instantly be added to the user's account.

Why choose the Bancontact Pro top-up solution

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No more queues

Allowing visitors to top up directly via their smartphones removes the need for physical desks or loading machines.

Why choose the Bancontact Pro top-up solution
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Reduced transaction costs

Benefit from a cost-effective model based on top-up volume rather than individual point-of-sale transactions.

Why choose the Bancontact Pro top-up solution
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Increased turnover

When topping up is easy and instant, users are more likely to spend, boosting your overall revenue.

Why choose the Bancontact Pro top-up solution
Why choose the Bancontact Pro top-up solution

Extra features

  • Flexible top-up amounts: allow users to choose from preset amounts for speed, or let them enter a custom amount in the app.
  • Instant confirmation: funds can immediately be added to the user’s wristband, card or account, reducing uncertainty and support requests at the point of sale.
  • Custom integration: our API allows for a smooth fit into your existing app or web portal.
  • Easy reconciliation: track all top-up transactions in real-time via the portal, making your financial closing effortless.
  • Post-event refunds: the solution supports digital refunds of unspent credit of visitors.

Safe and simple

By using the Bancontact Pro top-up solution, you replace the risks of cash and physical handling with a secure, digital system. Users authorise every top-up through their Bancontact Pay or bank app using their PIN or biometrics, ensuring that only they can add credit to their account. 

This digital approach creates a clear, automated record of every transaction, which helps prevent errors and fraud while keeping funds safe. Best of all, sensitive payment details are never shared, ensuring a private and protected experience for both you and your customers.